BRI MOORE CREATIVE

Embroidery Art & Handmade Goods

 

Frequently Asked Questions

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Do you offer custom orders?

YES and no… Reach out and share your vision! If it’s in my wheel house I am happy to do customs. Depending on the ask, I may refer you to someone whose a better fit.

When will my order ship?

Your order will ship within 1 to 5 business days of being placed. If your order is under 1 pound it’ll ship USPS First Class. If it’s over a pound it’ll ship USPS Priority Mail. Either way you’ll be emailed a tracking number.

I want my item ASAP, can you rush shipping?

Unfortunately, no. I am a one woman operation and I can’t offer different shipping speeds at this time. Your order will arrive within 5-10 business days from the time it was placed.

Do you ship internationally?

Yes! I ship nearly worldwide. Additional charges, such as import fees, may be required to pick up your package from your local post office. I have a Canadian shipping option, and an International option. If you live anywhere outside of the US or Canada, please select the international option at checkout.

Do you accept returns?

I don’t accept returns. As a one woman show I don’t have the bandwidth to keep track of and manage returns and refunds at this time. Thanks for your understanding!

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Is there anyone else behind the scenes?

It’s just me!

I am the sole designer, seamstress, embroidery artist, outreach person, shipper, brand developer, & operator behind Bri Moore Creative.

THANK YOU for your patience and support. :)

Above photos by @rachel.pohl and @shannon.corsi